Privacy Policy
Last updated: January 23, 2025
At StoryLine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Quick Summary: We collect only the information necessary to provide our services. We don't sell your data. You have control over your information.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, such as:
- Account information (email address, password)
- Profile information (name, company, preferences)
- Content you create (presentations, templates)
- Communications with us (support tickets, feedback)
1.2 Information We Collect Automatically
When you use StoryLine, we automatically collect certain information:
- Log data (IP address, browser type, pages visited)
- Device information (operating system, device type)
- Usage data (features used, time spent, interactions)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Develop new features and services
- Protect against fraudulent or illegal activity
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- With your consent: We share information when you give us explicit permission
- Service providers: We share with vendors who help us provide our services
- Legal requirements: We may disclose information if required by law
- Business transfers: In case of merger, sale, or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
5. Your Rights and Choices
You have the following rights regarding your information:
Right | Description |
---|---|
Access | Request a copy of your personal data |
Correction | Update or correct inaccurate data |
Deletion | Request deletion of your data |
Portability | Receive your data in a portable format |
Opt-out | Unsubscribe from marketing communications |
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Understand how you use our service
- Improve our services
You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.
7. Children's Privacy
StoryLine is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@storyline.com
Address: [Your Company Address]
Data Protection Officer: dpo@storyline.com
Your Privacy Matters: We are committed to protecting your privacy and giving you control over your information. If you have any concerns, please don't hesitate to reach out.