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Terms of Service

Last updated: January 23, 2025

Welcome to StoryLine. These Terms of Service ("Terms") govern your use of our website and services. By using StoryLine, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using StoryLine's services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

2. Use License

2.1 Permission to Use

StoryLine grants you a limited, non-exclusive, non-transferable license to:

  • Access and use our services for personal or business purposes
  • Create and manage presentations using our platform
  • Download and use content you have created

2.2 Restrictions

You may not:

  • Modify or copy our materials without permission
  • Use the materials for commercial purposes without a license
  • Attempt to reverse engineer any software contained on StoryLine
  • Remove any copyright or proprietary notations

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Restricting access to your computer and account
  • All activities that occur under your account

4. Content and Intellectual Property

4.1 Your Content

You retain all rights to the content you create using StoryLine. By using our services, you grant us a limited license to host, store, and display your content as necessary to provide our services.

4.2 Our Content

All content provided by StoryLine, including templates, designs, and features, remains our property and is protected by intellectual property laws.

5. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.

6. Prohibited Uses

You may not use StoryLine:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

7. Disclaimer

The materials on StoryLine are provided on an 'as is' basis. StoryLine makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

8. Limitations

In no event shall StoryLine or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use StoryLine, even if StoryLine or a StoryLine authorized representative has been notified orally or in writing of the possibility of such damage.

9. Consumer Right to Cancel

If you are a Consumer and unless the below exception applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

To cancel your order, you must inform Lemon Squeezy of your decision. To ensure immediate processing, please do so by contacting us here. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.

You also have the right to inform us using the model cancellation form below or by making any other clear, unambiguous statement through our available communication channels. If you use our "Contact Us" form online, we will communicate acknowledgment of receipt of your cancellation request to you without delay.

Model Cancellation Form

To Lemon Squeezy, Buyer Support Team

I hereby give notice that I cancel my contract of sale of the following Products

Ordered on _______________

Name of consumer(s), _______________

Address of consumer(s), _______________

Signature of consumer(s) (only if this form is notified on paper), _______________

Date _______________

Effect of Cancellation

If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement.

We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.

Exception to the Right to Cancel

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.

Refund Policy

Refunds are provided at the sole discretion of Lemon Squeezy and on a case-by-case basis and may be refused. Lemon Squeezy will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Lemon Squeezy to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

10. Modifications

StoryLine may revise these Terms of Service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@storyline.com
Address: [Your Company Address]
Phone: [Your Phone Number]

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